1. PRIVACY POLICY 

Effective Date: 01/01/2025

Flames Subs (“Company,” “we,” “our,” or “us”) operates https://flamesubs.com.

We collect personal data including name, email, phone, address, IP address, and order details. Payment information is processed securely by third-party providers and is not stored on our servers.

Use of Data

We use your data to:

• Process orders

• Provide support

• Improve services

• Prevent fraud

• Send transactional and marketing communications

Data Sharing

We may share data with:

• Payment processors

• Delivery services

• Hosting & analytics providers

• Legal authorities when required

Legal Protection Clause

We reserve the right to disclose user data when necessary to:

• Comply with legal obligations

• Protect our rights and property

• Prevent fraud or abuse

Limitation of Liability (Privacy)

We are not liable for breaches caused by third-party platforms, cyberattacks, or user negligence.

2. TERMS & CONDITIONS 

Effective Date: 01/01/2035

By using flamesubs.com, you agree to the following:

Use of Website

• You must be at least 18 or have parental consent

• You agree not to misuse the website or attempt unauthorized access

Orders & Payments

• All orders are subject to acceptance and availability

• Prices may change at any time without notice

• We reserve the right to cancel any order

No Guarantee Clause

We do not guarantee:

• Website uptime

• Error-free operation

• Availability of all menu items

Limitation of Liability

To the fullest extent permitted by law:

Flames Subs is NOT liable for:

• Any indirect, incidental, or consequential damages

• Loss of profits, data, or business

• Delays, delivery issues, or third-party service failures

Your use of this website is at your own risk.

Indemnification

You agree to defend and hold harmless Flames Subs from any claims, damages, or legal disputes arising from:

• Your use of the website

• Violation of these terms

• Misuse of services

Governing Law

This agreement is governed by the laws of [Insert State/Province, e.g., Michigan].

3. REFUND POLICY

All sales are final unless otherwise stated.

Food Orders

Due to the nature of food service:

• No refunds once an order is prepared or delivered

• Issues must be reported immediately upon receipt

Eligible Refunds (at our discretion)

We may offer refunds or replacements if:

• Order is incorrect

• Food is significantly defective

• Order was not received

We reserve the sole right to approve or deny refund requests.

4. DELIVERY POLICY

Delivery Times

Delivery times are estimates only and may vary due to:

• Traffic

• Weather

• High demand

Liability Disclaimer

We are not responsible for:

• Delays caused by third-party delivery drivers

• Incorrect addresses provided by customers

Failed Deliveries

If delivery fails due to:

• Wrong address

• No response

👉 No refund will be issued.

5. SMS / MARKETING POLICY

By providing your phone number, you agree to receive:

• Order updates

• Promotions and offers

Opt-Out

You may opt out anytime by replying STOP.

Liability Clause

We are not responsible for:

• Carrier delays

• Message delivery failures

6. WEBSITE DISCLAIMER

All content on this website is provided “AS IS”.

We make no warranties, including:

• Accuracy of content

• Availability of services

• Fitness for a particular purpose

Maximum Protection Clause

To the fullest extent permitted by law:

Flames Subs disclaims ALL liability for:

• Website errors

• Service interruptions

• Third-party integrations (payments, delivery apps, etc.)

7. INTELLECTUAL PROPERTY

All content (logos, branding, images, menus) is owned by Flames Subs.

You may NOT:

• Copy

• Reproduce

• Use for commercial purposes

Without written permission.

Continued use of the website = acceptance of updates.